Last Updated: February 17, 2026

1. Introduction

These Privacy Policy terms ("Privacy Policy") govern how ONWRD Ventures LLC ("ONWRD," "we," "us," or "our") collects, uses, and protects information when you access or use the ONWRD mobile application, website, and related services (collectively, the "Service").

ONWRD is an AI-powered reflection and identity support platform designed to help users build self-trust and follow through on what matters. Because the Service involves conversations with artificial intelligence and personal reflection, we are committed to transparency in how your data is handled.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, do not use the Service.

Entity: ONWRD Ventures LLC
Location: Connecticut, United States
Contact: hello@onwrdapp.com
Website: https://onwrdapp.com

2. Information We Collect

We collect information necessary to provide and operate the Service.

a. Account Information

When you create an account, we collect:

  • Email address

  • Display name

  • Authentication identifiers from Apple Sign In, Google Sign In, or email authentication

b. Content You Provide

You may provide content including:

  • Messages and conversations with the AI

  • Voice input recordings for transcription

  • Identity selections and preferences

  • Goals, focuses, and directions

  • Check-in responses

  • Bookmarked messages

This information is required for core Service functionality.

c. Information Generated by the Service

The Service generates and stores:

  • Reflections and insights

  • Session summaries

  • Identity-related observations

  • Progress indicators and patterns

  • Sensitivity classifications for appropriate handling

High-sensitivity content may be abstracted rather than stored verbatim.

d. People You Reference

If you reference other individuals, the Service may store:

  • Names or aliases

  • Relationship context

  • Frequency of reference

This information is used solely to improve contextual continuity within the Service.

e. Technical and Usage Information

We automatically collect:

  • Device type and operating system

  • Usage activity and interaction data

  • Push notification tokens

  • Consent records and timestamps

f. Content Reports

If you report an AI response or content, we may collect:

  • The reported content

  • Your reason for reporting

  • The associated context and timestamp

This information is used solely for safety, investigation, and system improvement.

3. How We Use Information

We use information to:

  • Provide and operate the Service

  • Generate AI-powered responses and insights

  • Personalize user experience

  • Deliver notifications

  • Maintain system reliability and security

  • Investigate safety reports

  • Improve Service functionality

  • Comply with legal obligations

We do not sell, rent, or trade personal data.

We do not use personal data for advertising.

We do not build advertising profiles.

4. AI Processing and Automated Systems

The Service uses artificial intelligence to generate responses and insights.

AI Providers

We use:

  • Anthropic for conversational processing

  • OpenAI for voice transcription

Data Processing

Information processed may include:

  • Messages and conversation context

  • Identity preferences and goals

  • Relevant contextual data required to generate responses

This data is used solely to provide the Service.

AI Training

Data processed through AI providers is not used to train their models.

ONWRD does not train AI models using personal data.

Automated Nature of AI

AI responses are generated automatically.

Responses are not human advice and may contain inaccuracies.

Human review occurs only when necessary for safety, support, or legal compliance.

5. Voice Data

Voice input is optional.

When used:

  • Audio is recorded locally

  • Audio is transmitted securely

  • Audio is transcribed by OpenAI

  • Audio is not permanently stored by ONWRD

  • Only transcript text is retained

Audio is deleted after transcription.

6. Third-Party Service Providers

We use service providers to operate the Service, including:

  • Supabase for data storage and authentication

  • Anthropic for AI processing

  • OpenAI for transcription

  • Expo for notifications

  • RevenueCat for subscriptions

  • Apple and Google for authentication

These providers process data only to support Service functionality.

Data is stored in the United States.

7. Data Retention and Deletion

We retain data while your account is active.

You may delete your account at any time.

Upon deletion:

  • Personal data is permanently deleted from active systems

  • Some data may temporarily remain in backups

  • Certain data may be retained if required by law

You may request a copy of your data at hello@onwrdapp.com.

8. User Rights

You may:

  • Access your data

  • Correct your data

  • Delete your data

  • Request a copy of your data

  • Withdraw consent

To exercise rights, contact hello@onwrdapp.com.

California Residents

California residents may:

  • Request disclosure of collected data

  • Request deletion of data

  • Opt out of sale of data

ONWRD does not sell personal data.

9. Data Security

We implement safeguards including:

  • Encryption in transit

  • Secure infrastructure

  • Access controls

  • Authentication protections

No system is completely secure.

If a data breach occurs, we will notify users and authorities as required by law.

10. Children's Privacy

The Service is not intended for individuals under 18.

We do not knowingly collect data from children under 18.

If discovered, such data will be deleted.

11. Sensitive Personal Information

User content may include sensitive personal information.

This information is used solely to provide the Service.

It is never sold or used for advertising.

12. Legal Basis for Processing

We process data based on:

  • Contractual necessity

  • Legitimate interests

  • User consent

  • Legal obligations

You may withdraw consent by discontinuing use and requesting deletion.

13. International Users

The Service operates in the United States.

If accessed internationally, data may be transferred to and processed in the United States.

By using the Service, you consent to this transfer.

14. Changes to Privacy Policy

We may update this Privacy Policy.

Changes will be reflected by updating the Last Updated date.

Continued use constitutes acceptance of updated policy.

15. Contact

ONWRD Ventures LLC
hello@onwrdapp.com
https://onwrdapp.com

By inviting you to reflect, recalibrate, and take measured action, ONWRD delivers momentum from the inside out. AI guidance ensures your journey is adaptive, honest, and uniquely yours — no distractions, just progress.

Privacy Policy

Get in Touch

Whether you have a question, an idea, or just want to say hello, feel free to reach out—we’re here to help.